Cancellation & Returns
Cancellation Policy
- You will have to log in to your SaleBhai account to cancel.
- You can cancel your order until it is marked ‘Ready to ship’.
- Your order amount will be refunded after the cancellation request is processed.
- All refunds will be credited to SaleBhai Wallet. You can pay for your next purchases through SaleBhai Wallet.
Time taken to process cancellation request
- It will take us 24 hours to process your cancellation request and initiate a refund. We will inform you via email.
- In case of any refund delay after we have processed your cancellation, please get in touch with our customer support.
How to cancel your order online
- Log in to your SaleBhai account.
- Click on My Account and choose My Orders from the drop-down menu.
- Select the order you want to cancel by clicking on the particular Order Id from a drop-down list. On the order detail page, click on the corresponding Cancel order button.
You can make a return request if:
- Wrong product is delivered.
- Product gets damaged during transit.
- Shelf life of product expires by delivery.
- Product quantity delivered differs from quantity ordered.
You cannot make a return request if:
- Allotted time frame for requesting return elapses.
- Any product part goes missing after delivery.
- Defect/damage in product is covered under warranty of manufacturer.
- Product is damaged due to misuse.
- There is no photographic evidence of the damage or wrong delivery.
If you want to return a product, email customer support at cs@salebhai.com or call +917930155405 within 24 hours of delivery.
Things to remember before making a return request
- Ensure the product is unused and in original condition
- Include invoice, price tags, original packing, and freebies when returning the product
- Include an image of the product with its damaged packaging
Time taken to process return request
- Pickup of your original product will take place within 48 hours from the day you make a return request
- Delivery of the replacement product will take place within 7 business days after your original product has been picked up from the delivery address
- In case of refund, the full amount will be transferred to your bank account within 7 business days after your original product has been picked up from the delivery address
How to make return request of delivered product online
- In case you receive a damaged or defective product, you have 24 hours from the time of delivery to request a return by calling customer support on +917930155405 (9am-7pm) or emailing cs@salebhai.com.Please do send us photographic evidence of the same.
You can make a replacement request if:
- Wrong product is delivered to you
- Product gets damaged during transit
- Shelf life of product expires by delivery
- Product quantity delivered differs from quantity ordered
You cannot make a replacement request if:
- Allotted time frame for requesting return elapses
- Any product part goes missing after delivery
- Defect/damage in product is covered under warranty of manufacturer
- Product is damaged due to misuse
- There is no photographic evidence of the damage or wrong delivery
- The products falls in the category of fragile food items
If you want a product to be replaced, email customer support at
Things to remember before making a replacement request
- Ensure the product is unused and in original condition
- Include invoice, price tags, original packing, and freebies when returning the product
- Include an image of the product
Time taken to process replacement request
- Pickup of your original product will take place within 48 hours from the day you make a return request
- Delivery of the replacement product will take place within 7 business days after your original product has been picked up from the delivery address
How to make replacement request of delivered product online
- If you want a product to be replaced, email customer support at cs@salebhai.com or call +917930155405 within 24 hours of delivery.
How to make a refund request for delivered product
- If you want a refund, email customer support at cs@salebhai.com or call +917930155405 within 24 hours of delivery.
You can make a refund request if:
- Wrong product is delivered to you
- Product gets damaged during transit
- Shelf life of product expires by delivery
- Product quantity delivered differs from quantity ordered
- Replacement product cannot be provided on request
- Cancellation occurs before the product is marked ‘Ready to ship’
You cannot make a refund request if:
- Allotted time frame for requesting return elapses
- Any product part goes missing after delivery
- Defect/damage in product is covered under warranty of manufacturer
- Product is damaged due to misuse
- There is no photographic evidence of the damage or wrong delivery
- The products falls in the category of fragile food items
Things to remember before making a refund request
- Ensure the product is unused and in original condition
- Include invoice, price tags, original packing, and freebies when returning the product
- Include images of the product
Time taken to process refund request
- Pickup of your original product will take place within 48 hours from the day you make a refund request.
- Refund will take place within 7 business days after your original product has been picked up from the delivery address.
- For your cancelled order, refund will happen after the cancellation request is processed.