Cancellation Policy

• You will have to log in to your SaleBhai account to cancel.
• You can cancel your order until it is marked ‘Ready to ship’.
• Your order amount will be refunded after the cancellation request is processed.
• All refunds will be credited to SaleBhai Wallet. You can pay for your next purchases through SaleBhai Wallet.

Time taken to process cancellation request

• It will take us 24 hours to process your cancellation request and initiate a refund. We will inform you via email.
• In case of any refund delay after we have processed your cancellation, please get in touch with our customer support.

How to cancel your order online

• Log in to your SaleBhai account.
• Click on My Account and choose My Orders from the drop-down menu.
• Select the order you want to cancel by clicking on the particular Order Id from a drop-down list. On the order detail page, click on the corresponding Cancel order button.

You can make a return request if:

• Wrong product is delivered.
• Product gets damaged during transit.
• Shelf life of product expires by delivery.
• Product quantity delivered differs from quantity ordered.

You cannot make a return request if:

• Allotted time frame for requesting return elapses.
• Any product part goes missing after delivery.
• Defect/damage in product is covered under warranty of manufacturer.
• Product is damaged due to misuse.
• There is no photographic evidence of the damage or wrong delivery.

If you want to return a product, email customer support at cs@salebhai.com or call +917930155405 within 24 hours of delivery.

Things to remember before making a return request

• Ensure the product is unused and in original condition
• Include invoice, price tags, original packing, and freebies when returning the product
• Include an image of the product with its  damaged packaging

Time taken to process return request

• Pickup of your original product will take place within 48 hours from the day you make a return request
• Delivery of the replacement product will take place within 7 business days after your original product has been picked up from the delivery address
• In case of refund, the full amount will be transferred to your bank account within 7 business days after your original product has been picked up from the delivery address

How to make return request of delivered product online

• In case you receive a damaged or defective product, you have 24 hours from the time of delivery to request a return by calling customer support on +917930155405 (9am-7pm) or emailing cs@salebhai.com.Please do send us photographic evidence of the same.

You can make a replacement request if:

• Wrong product is delivered to you
• Product gets damaged during transit
• Shelf life of product expires by delivery
• Product quantity delivered differs from quantity ordered

You cannot make a replacement request if:

• Allotted time frame for requesting return elapses
• Any product part goes missing after delivery
• Defect/damage in product is covered under warranty of manufacturer
• Product is damaged due to misuse
• There is no photographic evidence of the damage or wrong delivery

If you want a product to be replaced, email customer support at

Things to remember before making a replacement request

• Ensure the product is unused and in original condition
• Include invoice, price tags, original packing, and freebies when returning the product
• Include an image of the product

Time taken to process replacement request

• Pickup of your original product will take place within 48 hours from the day you make a return request
• Delivery of the replacement product will take place within 7 business days after your original product has been picked up from the delivery address

How to make replacement request of delivered product online

• If you want a product to be replaced, email customer support at cs@salebhai.com or call +917930155405 within 24 hours of delivery.

How to make a refund request for delivered product

• If you want a refund, email customer support at cs@salebhai.com or call +917930155405 within 24 hours of delivery.

You can make a refund request if:

• Wrong product is delivered to you
• Product gets damaged during transit
• Shelf life of product expires by delivery
• Product quantity delivered differs from quantity ordered
• Replacement product cannot be provided on request
• Cancellation occurs before the product is marked ‘Ready to ship’

You cannot make a refund request if:

• Allotted time frame for requesting return elapses
• Any product part goes missing after delivery
• Defect/damage in product is covered under warranty of manufacturer
• Product is damaged due to misuse
• There is no photographic evidence of the damage or wrong delivery

Things to remember before making a refund request

• Ensure the product is unused and in original condition
• Include invoice, price tags, original packing, and freebies when returning the product
• Include images of the product

Time taken to process refund request

• Pickup of your original product will take place within 48 hours from the day you make a refund request.
• Refund will take place within 7 business days after your original product has been picked up from the delivery address.
• For your cancelled order, refund will happen after the cancellation request is processed.